At Newly, we are not 100% satisfied until you are.
To make a return, simply email us at firstname.lastname@example.org with your contact information, order number, and reason for the return and we'll respond as quickly as possible to coordinate the process.
We recommend shipping your package through a traceable shipping method like FedEx or UPS, or USPS with a Delivery Confirmation. Customers are responsible for the cost of shipping an item back to us. The original cost (if any) of shipping an item to you is non-refundable.
Once your return is received, a refund will be issued to your credit card within one billing cycle.
If you still have a question that wasn’t answered here, please contact us at email@example.com and let us know.