At Newly, we are not 100% satisfied until you are.

To make a return, simply send the item back to us at this address:

Newly, Inc.

1117 Harpeth Industrial Court

Franklin, TN 37064

Include your contact information and order number along with the return.

We recommend shipping your package through a traceable shipping method like FedEx or UPS, or USPS with a Delivery Confirmation. Customers are responsible for the cost of shipping an item back to us. The original cost (if any) of shipping an item to you is non-refundable.

Once your return is received, a refund will be issued to your credit card within one billing cycle.

If you still have a question that wasn’t answered here, please contact us at and let us know.


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