At Newly, we are not 100% satisfied until you are.
To make a return, simply send the item back to us at this address:
1117 Harpeth Industrial Court
Franklin, TN 37064
Include your contact information and order number along with the return.
We recommend shipping your package through a traceable shipping method like FedEx or UPS, or USPS with a Delivery Confirmation. Customers are responsible for the cost of shipping an item back to us. The original cost (if any) of shipping an item to you is non-refundable.
Once your return is received, a refund will be issued to your credit card within one billing cycle.
If you still have a question that wasn’t answered here, please contact us at firstname.lastname@example.org and let us know.